GENERAL INFORMATION

Flights are scheduled to be operated by First Choice, Monarch, MyTravel, Thomas Cook, Astraeus or another reputable Airline. Times and dates are subject to alteration and confirmed carriers and schedules will appear on your tickets

Aircraft and Flights
Although we do not expect major changes to the timings and period of operations shown, these are nevertheless provisional and final timings will be shown on your airline tickets.

We do not advise of schedule amendments unless there are material changes to the flight, these will then be advised as soon as they are known to us. We reserve the right to substitute alternative carriers and/or aircraft types if necessary, and this may result in a reduction in weight allowances.

Infant
It is a ruling of the airlines that children must be UNDER TWO YEARS OF AGE ON THE DATE OF THEIR RETURN TRAVEL to be classed as infants.

Pregnancy
Most airlines will refuse permission to women to travel who will be over 28 weeks pregnant on the date of their return travel. However, it is best to check with the airline concerned and you must obtain clearance from your doctor.

Baggage Allowance
Final baggage allowance will be shown on your tickets. This is extremely important because other than collapsible push chairs and wheelchairs, baggage in excess of these amounts cannot be carried on the aircraft.

Only one small piece of hand baggage weighing under 11lbs (5Kgs) may be carried in the aircraft cabin. Infants under two do not have a separate baggage allowance. Golf clubs are part of your baggage allowance but airlines would normally allow half sets to be taken as extra.

Seat Reservation
Most airlines offer group seating and extra leg room seats. Group seating may cost around £10 per head and extra leg room seats around £30 per head. Passengers over 6ft. 4” may be exempt from this charge. We cannot reserve these seats for you, you must contact the airline direct and we provide their telephone number/e-mail with our confirmation. In case the airline changes, we advise you not to book these seats earlier than eight weeks before your departure date. With group seating, you may be across the aisle or in an adjoining row and seat numbers are only allocated at the check in desk before departure. As most extra leg room seats are adjacent to doors, and to comply with the CAA regulations, passengers must have an adequate degree of strength, dexterity and mobility, be over 16 years of age and without hearing or sight impediment.

Windsurf Boards & Bicycles
Each airline has its own rules for the carriage of windsurf boards and bicycles and you should contact them at least 2 weeks before your departure date, as they must have advance notice. Some airlines will also make a charge payable direct to them. You may also be required to pay for a return taxi transfer between the airport and your holiday accommodation as coaches find it difficult to carry windsurf boards and bicycles as part of the baggage.

Late Arrivals
You must check-in AT LEAST 2 hours before the departure time shown on your tickets. We will not accept responsibility for any expenditure incurred for alternative travel arrangements due to your late arrival at the check-in point. The insurance we offer (if cover taken) gives some protection if delayed arrival results from failure of your transport to the airport.

At the time the brochure goes to print, most airlines are only in a position to give approximate schedules as slots (departure times) can be changed by Air traffic Control at any time prior to departure. Barring exceptional circumstances, there are generally no major changes, but if the times change in excess of two hours to those previously advised, we will inform you as soon as we are told of such a change.

Lost Baggage
All airlines use the services of other companies to handle clients' baggage, and they are dependent upon these companies, such as Servisair at Gatwick, to ensure that the baggage is loaded correctly onto each flight. However, with continuous increases in passenger numbers, errors do occur from time to time and on rare occasions passengers have found that their bag(s) have been misrouted.

Because it may sometimes take a few days to reach you, it is prudent to split clothing and other essential items between two or more bags, to enable you to manage until the lost bag reaches you. Do not carry essentials such as medicines in the checked-in baggage.

Following check-in and for your entire journey, you and your luggage are the responsibility of your airline, and you are bound by their terms of carriage, details of which are printed on the reverse of your airline tickets. We regret that we cannot accept responsibility for lost or delayed baggage.

Important Note
The captain of the aircraft has a legal right to deny permission to board to any passenger found to be under the influence of drink or drugs and who is likely to cause a disturbance to other passengers and staff. These passengers must make their own travel arrangements to get home, or, if at the commencement of their holiday, the holiday may be forfeited and all monies lost.

European charter flights are now non-smoking.