CONFIRMATION & TRAVEL DOCUMENTS

YOUR INVOICE AND PAYMENT
Unless changes (see also page 82) have been made to the booking, or you have been advised of any surcharges at least eight weeks prior to your departure, your original invoice is final and it states the due date for remittance of your holiday balance. Payments received are automatically recorded and unless specifically requested we
do not acknowledge receipts in writing. Balances paid with credit card will be subject to 2% fee. When remitting payments by cheque, please write the booking number on reverse.

AMENDMENTS
Your invoice should show all your holiday details and you are advised to check these and let us know of any errors immediately. We require written confirmation of all alterations by you to your original booking. In your letter please state your booking reference and, if you have provisionally altered the booking over the telephone, please include the name of the person in our office you have spoken with. In the event of an alteration we charge each time £40 per booking to cover our administration costs. In the event of a name change the insurance cover cannot be transferred.

Spelling errors with names when notified soon after receipt of invoice are not charged, however, a charge of £20 will be applicable if the errors are notified after the tickets have been issued approximately two weeks prior to departure. Note: Please refer to conditions contained in the ‘Charter of Fair Trading’ when a booking is changed to an alternative date/ destination or when passengers are added to a booking. Cars, boat and other such items cannot be added to the booking within ten days of departure.

SPECIAL REQUESTS
We must be told of any special requests at the time of booking. We will do our best to meet your requirement but NO GUARANTEE CAN BE GIVEN.

TRAVEL DOCUMENTS
These will be forwarded to you 14 days before departure. If for any reason the documents and airline tickets are not received within seven days of the departure date, please contact your travel agent or our office to find out thereason for the delay.

For late bookings confirmed within eight working days of your travel date, we will advise you if the tickets should be collected at our representative desk at your departure airport. Infants, if any, should also hold a ticket. Please check that your flight details are correct. We have a representative agent in all the resorts we cover and their name, address and telephone numbers are shown in the booklet we enclose with your travel documents.